Next Customer Experience Workshop will be scheduled soon please contact Rowville Neighbourhood Learning Centre for details on (03)9764 1166
Registration: 8.45 am 1 Day Workshop: 9 am - 4.30 pm Cost: $197 including lunch
Empower staff and grow your business to compete in a globalised market. This affordable training opportunity will maximise your business' return on investment with training that is comparable to that delivered in larger blue chip organisations.
This workshop will support your staff in understanding the four key elements of a customer experience based on research surrounding the “Experience Economy”. It suggests that businesses need to provide unforgettable experiences to their customers by adding value to their offerings.